THE NEW RETAIL MANDATE: 2018 SHOPPER VISION STUDY
2018 Shopper Vision Study
The landscape of retail is constantly transforming, and a shift from transactional to service-driven, personalised experiences is emerging.
Our 10th annual shopper vision study surveyed thousands of consumers throughout North America, Latin America, Asia-Pacific, Europe and the Middle East to discover that tech-savvy consumers are demanding a higher level of retail service, convenience and curation.
We ask the questions that really matter to find out what shoppers really want, so you can get the insight you need to be their preferred retailer, both in-store and online.
Use this insight from The New Retail Mandate: Shopper Vision Study to learn exactly what your customers are thinking, what their habits are and how retail technology can help you be more effective.